Legal

Privacy policy

Your privacy matters. This policy explains how we collect, use and protect your personal information.

Data UseYour RightsCookiesSecurity

Last updated · 27 September 2026

01

Information We Collect

We collect information you provide when booking, communicating with concierge, or subscribing to newsletters — including name, contact details, payment details and stay preferences.

02

How We Use Your Information

To confirm and manage bookings, personalise your stay, respond to enquiries, process payments, and share offers you have opted into.

03

Sharing of Information

We share information only with trusted partners required to deliver our services (payment processors, hotel operators, IT infrastructure) under strict confidentiality.

04

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by law.

05

Your Rights

You may request access, correction or deletion of your personal data at any time by writing to privacy@iconiqa.com.

06

Cookies

Our sites use cookies to remember your preferences, analyse usage and improve the experience. You may control cookies through your browser.

07

Security

We employ industry-standard safeguards to protect your data. However, no method of transmission over the internet is completely secure.

08

Contact

For privacy queries write to privacy@iconiqa.com or the Data Protection Officer, ICONIQA Hotels & Resorts, Bengaluru.

Questions? Write to privacy@iconiqa.com