THE DETAILS
TERMS & CONDITIONS.
A few important details about using our website, booking your stay and exploring the ICONIQA world.
Using this website
This brand website provides information about ICONIQA hotels, residences, experiences and membership. Please use it lawfully and do not interfere with its operation, attempt unauthorised access or misuse its content.
Reservations
Reservations are completed on the booking website for your selected hotel, not on this brand website. Room availability, rates, inclusions, taxes, deposits and payment terms are those displayed by the booking provider at the time of reservation. A booking is subject to the confirmation and terms issued by that provider.
Changes, cancellations and refunds
Cancellation deadlines, modification rules, no-show charges and refund eligibility vary by property and rate plan. Review the conditions shown before confirming your stay. For an existing reservation, contact the hotel or provider identified in your booking confirmation.
Your stay
Check-in and check-out times, identification requirements, occupancy limits, guest policies and access to facilities are set by the selected property. Confirm any special requirements, including accessibility needs, directly with the hotel before booking.
Experiences and membership
Dining, wellness, events and other experiences are subject to availability and the relevant venue's conditions. Scarletta membership purchases are handled through the Scarletta website; its current prices, eligibility, benefits and terms apply. Facilities and offers may vary between properties.
Coming-soon properties
Maison ICONIQA and ICONIQA Living are currently marked as coming soon in the hotel selector. A coming-soon listing is not an offer to accept reservations or a guarantee of an opening date.
Website content and external links
Images and descriptions introduce the brand and may not represent every room, property or package. Confirm material details with the relevant hotel before purchasing. External links are provided for convenience; the linked provider's terms apply to transactions on its website.
Brand names, logos, photographs and other website content may be protected by intellectual property rights. Do not reproduce or commercially use them without permission from the relevant rights holder.
Privacy and applicable rights
Read our Privacy Policy for information about this website and external services. These website terms do not replace property-specific booking terms or limit any rights you have under applicable law.
Questions and updates
For reservation questions, contact the hotel or provider listed in your confirmation. These website terms may be updated; review the current version when using the website.
