GOOD TO KNOW
FREQUENTLY ASKED QUESTIONS.
Your stay, your plans, your questions. A few answers before you arrive.
How do I book a stay?
Select BOOK YOUR STAY and choose your hotel. ICONIQA Mumbai and Laxminarayan Palace Resort, ICONIQA Collection open their reservation websites in a new window, where you can check availability and complete your booking.
Which properties can I book now?
The hotel selector offers booking links for ICONIQA Mumbai and Laxminarayan Palace Resort, ICONIQA Collection in Vadodara. Availability depends on your dates and the selected property's reservation website.
Can I book Maison ICONIQA or ICONIQA Living?
Maison ICONIQA and ICONIQA Living are currently marked COMING SOON. Reservations are not available for these properties through this website.
How do I change or cancel a reservation?
Use the instructions in your booking confirmation or contact the hotel or provider with whom you booked. Changes, cancellations and refunds depend on the conditions of your selected rate.
What are the check-in and check-out times?
Times and early check-in or late check-out options are property-specific. Check your reservation details or ask the selected hotel before arrival.
Are taxes, breakfast and other extras included?
Inclusions and charges depend on the hotel, rate and package. Review the full price breakdown and rate conditions on the booking website before confirming.
How can I arrange dining, wellness or an event?
Explore the Experiences page, then contact the relevant hotel or venue to confirm availability, prices and any reservation requirements. Offerings may differ by property.
Where can I join Scarletta?
Visit the Membership page to explore Scarletta. GO BLANC, GET ROSE and COME ON IN open www.scarletta.com in a new window. Membership purchases and current benefit conditions are handled there.
Can I request an accessible room or a special arrangement?
Contact the selected hotel before booking to discuss accessibility, dietary needs, family arrangements or other requirements. Availability and suitability must be confirmed by the property.